Customer Reviews
I purchased this product hoping it would provide relief for my four-year-old daughter's eczema, as I had read about the positive results others experienced. Unfortunately, we did not achieve the same outcome. I continued using the lotion until the container was finished, ensuring we gave it ample time to see any potential benefits. While I appreciate the natural ingredients, I found the price to be on the higher side for the quantity provided, especially when compared to similar products on the market. Though this particular lotion didn’t work for us as expected, I recognize that skincare results can vary from person to person.
Harpreet thank you so much for your honest and thoughtful review. I’m truly sorry to hear that the product didn’t bring the relief you were hoping for your daughter. As a mom who created this formula to soothe my own little one’s eczema, I completely understand how hard it is to watch your child struggle and how much hope goes into every product you try.
You’re absolutely right that skincare results can vary. Eczema is often rooted in internal imbalances—gut health, immune triggers, and environmental sensitivities can all play a role. While tallow can be incredibly soothing for the dryness, inflammation, and itchiness eczema causes, it works best when the internal root causes are being addressed too.
I also appreciate you recognizing the quality of the ingredients. Every jar is made with carefully sourced, premium raw materials and a lot of intention at each step of the process—that’s reflected in the pricing, and I stand behind the value it offers.
If you ever want to chat more about your daughter’s skin or explore holistic ways to support her healing, I’d be honoured to help.
Sending your family warmth and comfort
I have really sensitive skin, and I damaged my skin barrier due to using too many actives and I stopped using all actives and only used malai after cleansing morning and night, and my skin barrier healed in one day! I also have really bad eczema on my hands triggered by the cold weather and I put malai on at night, my hands will be red, cracked and dry and I’ll wake up in the morning with smooth, redness-free, moisturized hands.
Im in loveee with Malai. I've used it for 3 weeks exactly and I've ditched everything else in terms of skincare. My skin is so supple and healthy. Even if I use it on a breakout, it doesn't worsen it but actually helps it go away by next morning.
I wanted to give genuine review.
Thank you for this!!!
The product was disappointingly grainy, unlike the smooth, buttery texture shown in the pictures and described in the posts. As someone with severe eczema and delicate skin, I was hoping for a gentle, soothing application. Unfortunately, the rough texture caused discomfort and irritation upon use, making it unsuitable for my needs.
Hi Tanya! I'm sorry you're disappointed in your purchase! However, the graininess is likely due to natural fat crystallization. This can sometimes happen when temperature fluctuations cause the tallow and oils to melt and solidify at different rates. This does not effect the quality of the product itself in any way.
These tiny crystals melt effortlessly with body heat. To restore the buttercream-like texture, try warming a small amount between your palms for a few seconds before applying. That will immediately melt the crystals, and allow for a smooth application. Alternatively, if you'd like to reset the consistency, you can gently melt the product (placing the jar in warm water (not on direct heat) or a sunny spot for a bit), then stir and let it cool at room temperature.
Let me know if this helps or if you’d like any further guidance
Love how quickly this cleared up my son’s eczema prone skin and made it soft and smooth.