FAQ
Frequently Asked Questions
About Our Products
Are your products halal?
Yes. Every MKMD Health product is halal-certified. We never use pork-derived ingredients, alcohol, or any questionable additives. What you see on the label is exactly what's inside.
What is whipped tallow and why do you use it?
Tallow is rendered animal fat — a traditional skincare ingredient used for centuries across cultures. It's remarkably similar to our skin's natural oils, making it deeply moisturizing without clogging pores. Our Malai is whipped for a light, luxurious texture that absorbs beautifully.
Is Maalish hair oil suitable for all hair types?
Absolutely. Our Ayurvedic hair oil concentrate is formulated to nourish the scalp and strengthen hair regardless of texture. It's especially loved by those dealing with dryness, thinning, or damage from chemical treatments.
What makes The Sukoon Journal different from other journals?
Sukoon means "peace" in Urdu. This isn't a generic gratitude journal — it's designed specifically to help health-conscious women build a sustainable reflection practice rooted in intention and mindfulness, not perfection.
Ordering & Shipping
Where do you ship?
We currently ship across Canada. All prices are in CAD.
How long does shipping take?
Most orders ship within 2–3 business days. Standard delivery within Canada typically takes 5–8 business days.
Do you offer subscriptions?
Yes! Save 10% when you subscribe to any product on a monthly or bi-monthly schedule. You can pause, skip, or cancel anytime — no commitments.
Ingredients & Safety
Are your products safe during pregnancy?
Our products use clean, simple ingredients. However, we always recommend consulting your healthcare provider before adding new products to your routine during pregnancy or breastfeeding.
Do you test on animals?
Never. MKMD Health is cruelty-free. We believe in ethical wellness from start to finish.
Returns & Support
What is your return policy?
We want you to love what you order. If you're not satisfied, contact us within 30 days of delivery and we'll make it right.
How do I get in touch?
Email us at hello@drmashal.com — we'd love to hear from you.